Shipping policy
Shipping Times
We strive to ship all orders received before 2:00 PM ET on the same day. However, please allow up to two business days for processing and shipment.
EXPEDITED SHIPPING
If you require expedited shipping, please contact us at store@barbadermatology.com and we will do our best to accommodate your needs.
Shipping & Risk of Loss
All shipping dates are estimates and not guaranteed. For orders of fewer than four (4) products, shipments are typically sent via United States Postal Service (USPS) Ground Advantage. Orders of five (5) or more products are generally shipped via UPS Ground.
Delivery times align with the carrier’s published transit schedules. Once your order ships, you will receive a confirmation email with tracking information.
Barba Skin Clinic reserves the right to send partial shipments if necessary.
Title & Risk Transfer
Shipping is performed CIP (Carriage and Insurance Paid To), with title and risk of loss transferring to you when the carrier accepts the package. While we provide tracking information and support in the event of lost packages, Barba Skin Shop is not financially responsible for lost shipments. Packages are insured, and you may file claims directly with the carrier if needed.
Packaging
Shipments are packaged in DOT-compliant, standard-sized shippers. We may adjust quantities shipped to ensure your order arrives securely and commercially reasonably packaged.